Know your hot tub and spa manufacturer

How long have they been in business? Is their business plan long term? Will they still be around tomorrow if there is a problem? Do they offer a warranty? Is it a legitimate warranty? Preferred Pools and Spas offers you a No Blame / No Fault warranty. Even if it's your fault, we will service your spa at no charge!* At Preferred Pools and Spas not only do we look for spa manufacturers that have been in the business for many years, but a company that is ahead of the time in manufacturing. We look for spas that have the most innovative features and those that are unique to the spa industry.

Know your hot tub and spa dealer

How long have they been in business? Preferred Pools and Spas has been in the hot tub and spa world for a quarter of a century! Do they service what they sell? We have two full time service crews that are well trained and well equipped, it's important to us to fix your spa right the first time. Do they service brands they don't sell? Do they have any experience in installing & maintaining hot tubs and spas? Here at Preferred Pools and Spas we strive to keep our overhead as low as possible, without sacrificing service to our customers. Customer satisfaction is our number one goal.

What am I getting for the money I'm spending? Is it a good value?

This is where Preferred Pools and Spas shines. We have the most value for your dollar. Our professional staff will help you find the BEST spa for your budget.

We've sold spas to people not only in our state and the surrounding ones but also in Michigan, Indiana and Illinois.  We work hard to be the best pool and spa dealer for any point on the globe. Several years in a row spa manufacturers have voted us "Number One Spa Dealer in the United States " based on customer satisfaction surveys!

The operating cost & heating bill

When you purchase a hot tub or spa you acquire a monthly heating & operating bill. Consider where that spa was built. A spa manufactured in southern California might not be concerned with freezing problems; the manufacture might design that spa to deal with extreme heat of California . In Ohio, Michigan, and Indiana we have four seasons. It is important that we help you choose a spa that fits your needs in every way. Ultimately, we believe that we sell spas with lowest heating bills, and overall lower maintenance.

Another inherited necessity. There are dozens of ways to sanitize your hot tub or spa. We would like to spend some time to learn about your maintenance habits and build a custom water system for you. We can show you several inexpensive ways to care for your new spa. If healthy natural water is a concern, ask us about natural water purification. Spa water treated with minerals is extremely popular for people that have small children, are chemically sensitive and have medical concerns, such as arthritis.